Terms and Conditions

Last updated: 05.07.2024

The Terms and Conditions describes a set of regulations and guidelines when you ("customer", "user", "collaborator") interact with Designord ("we", "us", "our").

If you do not agree to these Terms and Conditions, please do not use our services.

Who can use our services

Our products and services are available to legal entities, including person of at least 18 years of age or have reaced majority in their jurisdiction, also including companies, organisations or associations, that have the legal right to enter into and form contracts under applicable law.

By using our services, you confirm that you have the authority to bind the legal entity and that you meet these criteria.

Key commercial terms offered to customers

Designord designs, develop and sell products under the conditions that are stated at the time of purchase, including price, payment method and any special offers.

Right to cancel as customer

The customer reserves the right to cancel the products and services without charge within 14 (fourteen) days from the order date, provided that the design collaboration or design phase has not begun yet.

If cancellation occurs after the design collaboration or design phase has begun, but before the production phase has started, the customer is responsible for covering the costs associated with the ongoing design process.

Once the production phase has started, the product cannot be cancelled, and the customer will be responsible for full payment of the product, unless otherwise agreed upon in writing.

This reflects the resources and costs Designord has invested in adapting the products to the customer's specifications.

Responsibility for products and services

Ownership of products shall be transferred from Designord to user upon full payment of the purchase price.

We will do our best to deliver products within the agreed upon timeframe. Risk for the products is then transferred to the user upon delivery.

Full payment for products shall happen prior to delivery unless otherwise agreed upon in writing. In the event of delayed payment, interests and fees may accrue in accordance with the agreement.

Ownership of intellectual property

All intangible content related to our products and services, including but not limited to design, text, graphics and photographies are governed by international copyright laws and belong to Designord.

Retention of right to change offering

Designord is committed to continuous improvement of our products and services. As a customer, you will be entitled to benefit from such improvements. We will inform you of significant product improvements and updates that may improve the production of your products. These improvements will be made available to you in accordance with the Terms and Conditions applicable at the time of the update.

Indemnification

By using our products, you or your organization agrees to indemnify Designord against all claims, damages, losses or expenses that may arise in connection with their use.

Force Majeure

Designord is not responsible for delays or non-deliveries of services due to events beyond our reasonable control, including but not limited to natural disasters, war, strikes, infrastructure failures, pandemics or other force majeure events.

All parties agree to keep all confidential information recieved by other parties confidential and to not disclose such information to any third parties without prior written consent.

Terms and Conditions

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